Declutter Angel is committed to providing privacy for our clients. We want to provide a safe and secure experience hence are committed to only using client data as set out in this policy. We will not sell or share any information about you with any third parties without your consent, or unless we are required to do so by law. What sort of data do we collect? This section explains the types of personal data collected from you, the client, as well as how and why it is used. The types of personal data collected fall into one of three categories:
1. Face to face clients This includes clients with whom we work one-to-one (for decluttering and organising sessions) or in groups (for talks or workshops), either in their homes, in a designated group meeting space, over the phone, or via Skype or other online meeting systems. If you are one of these clients, you will have initiated our contact via telephone email, a message through a social media platform, through Eventbrite or via the website and we will have agreed to work together. This category also includes prospective clients, who have initiated contact with us but who have not yet made any specific appointments. The personal data that we collect and store about you includes: · your full name, · your telephone number(s), · your physical address(es), · your email address(es), · Skype or Zoom name · any other online identities that you wish to share · information about why you require help with decluttering and organising.
We collect this personal data via email or telephone conversations or during our appointments. We only collect the minimum amount of information required in order to be able to make appointments with you, visit your home for a scheduled appointment, make an appointment to meet with your group for a talk or workshop, or meet with you online for a virtual appointment. All the personal information that you provide to us is held on our secure software which is provided and supported by a third party. We endeavour to ensure that your personal information is maintained and updated correctly. It is your duty to inform us of any changes to your personal information to ensure that it is up to date.
2. Email list subscribers This category includes clients who have signed up for the Declutter Angel email list to receive newsletters and other relevant information, on a regular basis. The email list is powered by MailChimp, which is GDPR-compliant. You have the option of signing up to the email list by ticking the consent box in the separate terms and conditions document. Or you can sign up via the website or sometimes through Declutter Angel’s social media platforms. You also have the option of unsubscribing from the email list at any time by clicking on the link at the bottom of each email or by contacting firstname.lastname@example.org. The personal data that is collected and stored about you when you sign up for the email list resides on the MailChimp server. It includes: your full name and your email address.
3. Photos Before one to one work commences You will be asked whether you give consent for a ‘before’ photo to be taken of your space and/or an ‘after’ photo. These photos will then be sent to your own digital device and deleted from our device or, should you give consent, we will keep the images and use them on Declutter Angel’s social media platforms/website. We would take care that the images did not contain factors which would identify you in this case. No images will be taken or shared without your clear consent.
How do I get a copy of the information you hold on me?
How long will you keep my data?
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